Terms and Conditions

Terms & Conditions:

Any goods provided to you by Renown USA are provided "as-is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement of trademarks, trade dress, copyrights, patents, or other rights held by others.

Renown USA does not endorse, nor recommend modification of vehicles for use in public highways, since warranty or government regulations may be violated. As an express condition of sale of any performance part, the buyer acknowledges and agrees to use the performance parts for the modification of vehicles in sanctioned OFF-ROAD competitive events only. While every effort is made to provide technical information and assistance, we have no control over owner installation, modification, and unusual stress that performance parts are subject to. The buyer assumes all responsibilities for determining the suitability of the product. All aftermarket products should always be installed by professional customize shops only.

Along with purchase made from Renown USA, Buyer agrees to the following:

Condition of Sale:

All sales are final and all products sold by Renown USA (The Seller) are sold "as-is" to the Buyer.

Returns:

Authorization to return any and all products must be obtained by the Buyer from Renown USA in advance and must be made within five (5) days of receiving the product. All returned products to Renown USA Star are subject to 25% restocking fee. All products which are approved for return are for store credit only. All products returned for credit must be in the same condtion as it was originally delivered by Renown USA to the Buyer. Only the original Buyer may request for a return of products. All warranty cards and other such items must be included with the product being returned. Defective items may be exchanged for the same item only, and only after warranty has been cleared from original manufacturer will the Buyer receive product back. After receipt of goods, Renown USA shall inspect the goods to determine the exact quantity and condition of goods received. If Renown USA does not accept the goods as being defective and/or returnable for any reason, Renown USA must accept incurred costs. Special Orders, Custom Made Orders are not returnable.

 

Special Orders: 

All special orders require payment in full before product begins assembly or manufacturing. If there is any cancellation for any reason by the Buyer, that payment is forfeited immediately to  Renown USA and is returnable by Renown USA at their discretion. Renown USA shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargebacks, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery.

Contingencies: 

Renown USA shall not be liable for any failures to produce product to Buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or materials shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of Renown USA's business.

 

Performance Products: 

Renown USA does engage in selling after-market items and the Buyer does understand the ramifications for having these performance or after-market parts on a vehicle. Renown USA is not held responsible for any misconception or disappointments associated with any of these parts. All modification parts are legal in the state of California for off-highway use only!

Installations: 

Renown USA does not do any installations but we can recommend you to a shop that can. 

Payment Information and Options: 

No personal or company checks accepted under any circumstances! We do accept money orders such as US Postal, Western Union, Certified bank check/money orders. We also accept PayPal and the payment methods they accept. Only Calif residents need apply applicable sales tax to total. Before sending money order/ certified bank check, please call or email Renown USA for total with shipping and handling to your door. Upon sending payment through PayPal, Postal, UPS, Fed-Ex, etc.. Please include payment, full name, shipping address, contact phone number, year, make, model or vehicle. Example: 1991 BMW 318is - Manual Transmission.

Shipping / Handling: 

Please make sure everything is in satisfactory condition upon delivery. We are not responsible afterwards. All Continental U.S.A. shipments are insured and with optional "signature required" on all shipments. If claim is needed to be made, please save all original packing materials such as box, box filler, labeling, tape or claim may not get fulfilled upon request. After claim is made and the motions are completed entirely, only exchange of same part that was originally damaged is acceptable. Buyer shall pay shipping fees if product needs to be sent back to factory for repairing, and Buyer shall also pay all shipping costs on all products returned for any reason to Renown USA. Alternative shipping is available for other US territories and outside countries such as Europe, Asia, Australia etc.. Not all shipping rates are readily availble for boat or air to other countries. We can get S/H estimates only if requested and provided you email or fax us your full name, address, and appropriate postal code(s). UPS is available worldwide, but is extremely costly as it goes air only.

Final Note: 

By purchasing from this site, you have accepted the terms of agreement. Due to the fact that these are competition parts we all love and want to use, high stress is put on everyday driven factory vehicles and race vehicles.

We hope you understand that we do not claim any competition part(s) to be street legal, smog legal, emission free, or worry free as some manufacturer's claim their product to be.

WE ARE NOT RESPONSIBLE FOR PRODUCTS NOT PURCHASED DIRECTLY FROM RENOWN USA OR PARTS THAT WERE ORIGINALLY PURCHASED FROM RENOWN USA AND HAVE BEEN RE-SOLD BY ANY PRIVATE INDIVIDUALS.